Data Privacy Policy
Acutrive is a certified Acumatica Gold Services Partner serving clients across the U.S. and Canada.
Privacy Policy
Last Updated: November 2025
At Acutrive, your privacy is important to us. We are committed to protecting the personal information you share with us and ensuring transparency about how we collect, use, and safeguard your data. This Privacy Policy explains how we handle personal information when you visit our website, contact us, or use our services.
1. Who We Are
Acutrive is a services-only Acumatica Gold Partner providing ERP consulting, implementation, and support services to businesses and Acumatica VARs.
Our registered office is located at:
Acutrive, Inc.
📍 4/F Unit 2C One E-Com Building, Ocean Drive, Mall of Asia Complex, Pasay City, Metro Manila, Philippines, 1300
📞 (02) 8737–9300
2. Information We Collect
We collect information in several ways to deliver and improve our services:
a. Information You Provide Directly
When you:
- Contact us through our website or email
- Schedule a consultation or fill out our contact form
- Subscribe to updates or download materials
We may collect:
- Full name
- Company name and role
- Email address and phone number
- Project or service inquiry details
b. Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address, browser type, and device information
- Pages visited, time spent on the site, and referral source
- Cookies and similar tracking technologies (see below)
c. Cookies
Cookies help us improve user experience and website performance. You can disable cookies through your browser settings, but some parts of the site may not function properly as a result.
3. How We Use Your Information
We use your data to:
- Respond to inquiries and provide requested services
- Improve our website, offerings, and customer experience
- Send relevant updates, announcements, or marketing materials (only with your consent)
- Fulfill contractual or legal obligations
- Ensure the security and integrity of our systems
4. Data Sharing and Disclosure
We do not sell or rent your personal data.
We may share your information only in the following circumstances:
- With trusted service providers (e.g., hosting, analytics, or email platforms) who process data on our behalf under confidentiality agreements.
- When required by law or in response to legal requests.
- During business transfers, such as a merger, acquisition, or reorganization, where data remains protected under this policy.
5. Data Retention
We retain personal data only as long as necessary to:
- Fulfill the purposes outlined in this policy,
- Comply with legal, regulatory, or contractual obligations, or
- Resolve disputes and enforce agreements.
When data is no longer needed, we securely delete or anonymize it.
6. Data Security
We implement appropriate technical and organizational measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
While no system is completely secure, we continuously update our security practices in line with industry standards.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications at any time
- File a complaint with the relevant data protection authority
To exercise any of these rights, contact us at [email protected].
8. International Data Transfers
If you are accessing our site from outside the Philippines, please note that your data may be processed in countries where privacy laws may differ. We ensure adequate safeguards are in place to protect your information.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.